MaiKai Hawaii Shopping in Paradise Customer Feedback

ART

"Aloha, I opened my box of goodies last night - everything is so beautiful! Your items are always of such high quality and so unique. It was like Christmas. Thank you!" Caroline T.

"WOW!!! What an amazing experience! I have had several bad online ordering experiences but I really really wanted this bathroom set so I thought I would give it one more shot. I am so glad I did! My order came so quickly! It was well packaged and so far I couldnt be more satisfied. I havent opened the shower curtian yet because Im waiting till im ready to completely re-do my bathroom. However, I am astonished at how quickly my order arrived. Thank you so much for the Puka Shell necklace. It was an added bonus to an already seamless perfect order. Thanks again!" Cyndi T.

"I have received my order from you, and would like to say mahalo for the products, for the quick mailing of them, and for the manner in which they were packaged. I am most favorably impressed, and will be contacting you again in the future for my next order!" Evelyn D.

"I just wanted to let you know how pleased I am with the level of customer service your store provides. Over this holiday season I have purchased MANY presents ( I buy for 43 people). You are the only site who sent a confirmation with shipping info, offered inexpensive shipping and got the merchandise to me quickly. I've had items from the New York/New Jersey area take over a week and they charged much more for shipping. The small touches are wonderful: The shell necklace, the beautifully packaged box (I ordered a fragile ornament) and the way my receipt was in an envelope. I hope your staff enjoys the holidays. Thank you for making mine less stressful." Kerrin M.

"I received my order and everything was in good condition and well worth the money I spent. Thank you for the free gift as well, what a surprise! I wouldn't hesitate to shop with you again, or recommend you to my friends, thanks so much," Caren C.

"Yikes............I got my body butter today..............it is just amazing!!!!!!!!!!!!!!!!!! I am soooooooooooooo glad that I found your web site..........thanks again" Carol M.

"I just bought one of your sunny hawaii palm tree beach bags and am soooooo happy with your service and products! Just wanted to say thank you." Kristen W.

"Dear MaiKai Hawaii, I received the leis as planned and am VERY PLEASED with the quality. Originally I was going to place the order with FTD, but then decided to search for a Hawaiian company and found MaiKai after an Interet search. I'm so glad I 'found' MaiKai Hawaii! When I place the order, Dan was very helpful and I am very appreciative. When the leis arrived I was very pleased with the quality and condition. The leis were presented to two 80-year-old friends who traveled from Honolulu to attend a special event in Southern California. THANKS AGAIN!" Leslie T.

"I want to let you know that I received my order today and was very impressed. I do tons of online shopping and I thought you should know that the gifts were exactly what I wanted and the wrapping was an extra bonus. It is nice to know that there are business owners that take pride in their product and its presentation. Have a wonderful Christmas holiday and I will be sure to pass on to my friends and family how wonderful your service is. Sincerely," Deb M.

"I just want to thank you and your crew for a job well done at MaiKai Hawaii. The cards shipped to me on Saturday arrived on Monday morning here in Las Vegas. Talk about excellent service --- I feel like King Kamehameha! The Hawaiian cards will also make me a Big Kahuna this Christmas Season to my friends, family, and business associates who will be delighted to receive them. Thanks again!" Tim S.

"I received my order today and was impressed with the way you wrapped the books and packaged everything so well. The items all arrived in perfect condition because you obviously take great care with your orders. I'm preparing a basket to take as a family gift to a luau party in Michigan. The things I ordered added the finishing touch! Thank you." Chris B.

"HI- I just wanted to let you know that I received my order yesterday afternoon and want to thank you and your staff for such a wonderful service. I think you guys are the first company I ever bought hawaii goods from that actually expedited the order so quick with no problems. I just recently order from another company from Honolulu and oh my god, I had the hardest time with them and I will never order from them again. I will most absolutely order from you guys again, you can count on that. Thanks again and have a good one." Marlene S.

"Dear Mr. Chong, I have recently received my order. I was pleasantly surprised by the prompt shipping, the excellent packing, and the personal touch. I have never dealt with your company before and was a bit worried when I placed my order. The items that I purchased are gifts for a friend who enjoys her vacations in Hawaii and I know that she will love these items. They are exactly as they were described and appeared on the website. Thank you very much for your wonderful customer service. So often it is overlooked. Merry Christmas" Erin P.

"Aloha, I just wanted to say mahalo, mahalo, mahalo. I made an order on Monday, December 8 and I received my OnlineOrder #xxxxxxxx today December 11. Thank you for your promp services. I will definately be ordering again from MaiKai Hawaii. I will be telling all my friends and anyone else I come across about your great products and your outstanding prompt services. I will have to visit your store when I come home to visit my ohana. Once again mahalo," Esmeralda T.

"Dear MaiKai Hawaii! I wanted to take this opportunity to thank you for the order you sent me. I was very much surprised to see the personal (handwritten) card, and thorough packaging. It was totally unexpected and my mother loved the gift; it brought back good memories! Thanks for your wonderful customer service and I look forward to doing business with you in the future. Thank you sincerely"
Angela B.

"I just received my order and was not only pleased with my items but also with the way they were packaged for shipping. The angel ornaments are the nicest I have ever seen. I have been to Hawaii over ten times and these are the nicest ones I have seen. I will be order more for myself and to give as gifts. And of course your site is now on my favorite list. Mahalo!" Regina B.

"Aloha, I just wanted to let you know that I received my order today, and I was so pleased to see how well everything was wrapped. All your items, look just as they do online! They're great and I will enjoy using them in my home and be reminded of your beautiful islands in Hawaii!!
Mahalo" Karen T.

"When I opened the box this afternoon, I could almost 'smell' Hawaii. Your Christmas cards arrived today in perfect condition, and I just love them. I have 'book marked' your site and will get my cards through you each year. I am so pleased with them. Thank-you so much for 'my little piece of Hawaii'."
Pat T.

"I just received my package in the mail from your company. Not only was it prompt in arriving but the hand written note that I had given through my internet order was so charming and personal! I don't know of any other company that takes such thought into their orders. Also, when I opened the box, an amazing smell of Hawaiian flowers filtered out and it instantly reminded me on my June Honeymoon in Kauai. It brought tears to my eyes because it brought back so many wonderful memories. What is that scent? Is it perfume? I would love to have it. Thank you for making my order such a wonderful experience and I will surely order from your company again in the future!"
Marina B.

"I just wanted you to know that the package came in today. Everything was packaged so nice, and there was such a nice sweet smell when I opened the box. I cannot begin to tell you how GORGEOUS these ornaments are!! I knew they were going to be pretty, just by looking at the picture on the web-page, but they are even better than I could have imagined! I am just so excited and tickled pink and I can't wait to put them up on the tree this weekend!
Thank you also for notifying me by phone the day I ordered these ornaments, to let me know that you would ship my whole order out later that week. (You were waiting on one ornament from the people that make them for you.) I thought that was such a nice thoughtful thing to do, and I just want you to know how much I appreciated it.
I am so glad that I came upon your web site, and I will definitely keep you in my 'favorites' on my computer, as I plan to order many things from you in the future.
Thank you so much again!!!
Sincerely,"
Kathy A.

"I received my order this morning and wanted to let you know how pleased I am. The calendar is beautiful and I will certainly enjoy looking at it in 2003. I already have the puka shells on, and pretending to be in Hawaii. I can not wait to send those wonderful Christmas cards this year. I know that friends and family alike will treasure the ornaments I plan to give as special little gifts. We are a family very much in love with the Hawaiian Islands, and only wish we could affored to live there as you do. Thank you again!"
Barbara V.

"Thanks, Dan. I just received the package. I plan to order from your company again because it was such a delight working with people such as yourself. Many mahalos."
Linnette C.

"I received my MaiKai jewelry this week and I'm very pleased. It's just what I hoped it would be. And since I'm back at school and not able to make a return visit Hawaii in the near future it was just like getting a new piece of the island here at home. Mahalo so much."
Barb C.

"I appreciate all the care you took in sending my package to me. It came to me so fast. The cards smelled so good and the necklace is beautiful. I also thought your wrapping was very good. Thanks again. I will be shopping at your store again in the future."
Tiana S.

"The package did arrive this past weekend, unharmed. You are welcome...
After investigating a few web sites and a few local jewlers on O'ahu for the Honu pendant last month, with no luck. It was faith that brought me to your web site. The end result, a win win situation, thanx....
Thank you for the little care package, which was not necessary. As one kamaina to another I understand it is 'our local' trade mark. Mahalo :-).
One of your happy clients,"
Darryl S.

"I received my koa necklace today, just thought I would let ya know. It looks as awesome as my first one...koa wood is beautiful. Thanks again, you guys never let me down."
Christopher M.

"Thanks for your personable service. I received the packages on Sat. 5/5. Pretty fast!! Everything was carefully boxed and the leaf tissue paper is such a nice touch. The items look great and I am relieved to have fulfilled my committment. I do truly love the Hawaiian Islands and am greatful to have such a beautiful place in my consciousness. Next time I need something Hawaiian, I will certainly contact you. Breath deep and love your island! Mahalo," Karen P.

"I wanted to let you know that I received both calendars on Saturday (what quick delivery!) and am very pleased with both of them. It was a pleasure doing business with you and I have 'bookmarked' your web site for future shopping!
Thanks again!"
Elise D.

"Just wanted to take a moment to 'Thank You' from the bottom of my heart for your help. I have been on the Internet for several days looking for leis. My daughter is getting married March 1 -- two weeks from Thursday. She is having a beach wedding and wants leis for attendants, mothers and grandmother. I was beginning to think I wouldn't be able to complete her 'dream wedding'. You are an answer to my prayers and I am sooooooooo grateful. GOD BLESS YOU AND HAVE A GREAT WEEK :-)"
Vivian M.

"This is just a quick note to say that our tile arrived safely at our house in England ... we are very pleased with it and would like to say mahalo for the excellent service that you have provided."
Steve G.

"Just a short note to let you know the Akua Ka'ai Tiki arrived today in fine shape, It's been a pleasure and I look forward to doing more business with you in the future. THANKS............Jessie"

"Thank you again for your prompt response to the above order. I will continue to share your website with my fellow coworkers, friends and family. Mahalo from the Sunshine State"
Kathy K.

"I received the surfboard and stand today, and it is exactly what I was looking for -- it is beautiful, and I love the blue color and the huge wave!!! Thanks so much! Also, thanks for the cute little basket and puka shell necklace! Everything arrived safely!
Aloha!"
Carol F.

"Just received a note from my mom in Massachusetts to say that the shipment of ornaments that I ordered from you arrived on time and in good condition. My mom says the shell ornaments are very pretty. My order # was xxxxxxxx. Thank you for the fine service.
Aloha,"
MaryAnne L.

"thank u for sending out the gifts usps and for emailing me to let me know. thank you for all your help. the gifts will be greatly appreciated. i indeed will do business with you in the future. hopefully, your kindness, thoughtfulness and care will be repaid to you in the future. have a great day!!!"
Tony A.

"I received my order and am absolutely delighted with it....the ornaments are gorgeous and the t-shirts will make a couple of frustrated surfers land locked here in Atlanta very happy!! My thanks for your prompt and wonderful service!!
Mahalo, and happy holidays..."
Tamara W.

"I received my ornament and it is just beautiful. Mahalo for your kind messages and concerns over it coming to me later. It is a gift for a friend so the timing is perfect. I look forward to ordering again from Maikai Hawaii.
Happy Holidays and Warm Regards,"
Carolyn C.

"I love surprises!! Thank you so much for being so sweet. If you were out here in California I would send you a pizza! (I work for a xxxxxx's Pizza franchise office.) Thank you so much, for all of your help. You saved Christmas for me. I wanted to give something from Hawaii to my family, (because they are Hawaiian) and I wasn't having any luck from the other web site I was trying to order from. I placed the order five or six times and never heard from the company! So I thank you so very much!!!!!!!!!!!!!!!!!!
Sincerely Grateful,"
Tara D.

"Once again you and your company have amazed me! I just received my packages and I want to thank you SO MUCH for the Christmas card and the cookies! (which, by the way, are delicious!) THANK YOU, THANK YOU, THANK YOU! I have told everyone I know about your website and I will continue to do so!"
Erin B.

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